Privacy Policy

1. Introduction

We Go To LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our dispatching services, or interact with us in any way. By using our services, you consent to the data practices described in this policy.

2. Services Provided

We may collect the following types of information:

Personal Information

Full name, phone number, and email address
Business name, MC number, DOT number, and CDL information
Truck type, fleet size, and equipment details
Billing and payment information
Mailing address and business address
Insurance documentation and carrier authority details

Automatically Collected Information

IP address, browser type, and operating system
Pages visited, time spent on pages, and referral URLs
Device identifiers and cookie data

3. How We Use Your Information

To provide and manage our truck dispatching services
To negotiate rates and communicate with brokers and shippers on your behalf
To process payments, invoices, and billing
To handle paperwork including rate confirmations, BOLs, and PODs
To communicate with you about loads, scheduling, and service updates
To improve our website, services, and customer experience
To comply with legal obligations and regulatory requirements
To send promotional materials and updates (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Brokers and Shippers: To negotiate and book loads on your behalf
Payment Processors: To facilitate billing and payment transactions
Service Providers: Third-party tools we use for CRM, communication, and analytics
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure storage systems, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal information
Opt out of marketing communications at any time
Request a copy of your data in a portable format

To exercise any of these rights, please contact us at dispatch@wegoto.us or call (302) 292-9345.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, business records are retained for a minimum of seven years in accordance with IRS and FMCSA requirements.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

12. ## SMS Communication & Mobile Information

By providing your mobile phone number through our website forms, you consent to receive SMS messages from Wegoto.us related to your inquiries, appointments, account updates, customer support, or promotional communications where applicable.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly through our website.

We respect your privacy. Mobile opt-in data and consent will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

SMS consent is used solely for communication related to Wegoto.us services and operations.