Terms & Conditions

1. Introduction

By accessing or using the services provided by We Go To LLC (“Company,” “we,” “our,” or “us”), you (“Carrier,” “you,” or “your”) agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our services. These terms apply to all carriers, owner-operators, and fleet owners who engage We GO To LLC for dispatching services.

2. Information We Collect

We Go To provides the following dispatching and support services:

Load searching, sourcing, and booking from load boards and direct shipper/broker contacts
Rate negotiation with brokers and shippers to secure competitive freight rates
Paperwork management including rate confirmations, bills of lading (BOLs), proof of delivery (PODs), and invoicing
Broker and shipper communication on behalf of the carrier
Route planning and scheduling assistance
24/7 dispatch support and emergency assistance
Carrier setup and onboarding with brokers

We act as an independent dispatching service. We are not a freight broker, carrier, or employer. You retain full control over which loads you accept or decline.

3. Carrier Obligations

As a carrier using our services, you agree to:

Maintain valid and active operating authority (MC/DOT numbers)
Maintain adequate cargo, liability, and general insurance coverage as required by FMCSA regulations
Provide accurate and up-to-date information regarding your equipment, availability, and preferred lanes
Comply with all federal, state, and local transportation laws and regulations
Deliver loads on time and in good condition as per the rate confirmation terms
Promptly submit all required delivery documentation (BOLs, PODs, lumper receipts, etc.)
Communicate promptly regarding delays, breakdowns, or any issues affecting load delivery
Maintain your equipment in safe, road-worthy condition per DOT standards

4. Compensation and Payment

Dispatch Fee: Our standard dispatch fee is a percentage of the gross freight revenue per load, as agreed upon in the service agreement. Flat-fee arrangements may also be available.
Payment Terms: Dispatch fees are invoiced weekly/bi-weekly and are due within the agreed payment terms (typically net-7 or net-14).
No Hidden Fees: There are no setup fees, cancellation penalties, or hidden charges beyond the agreed dispatch fee.
Carrier Payment: TruckFlowPro does not handle freight payments. All freight payments are made directly from the broker/shipper to the carrier or the carrier’s factoring company.

5. No Forced Dispatch

We Go To LLC operates on a no forced dispatch policy. You have the absolute right to accept or decline any load presented to you. We will never require you to take a load you are not comfortable with. Our dispatchers will present load options with all relevant details (rate, mileage, pickup/delivery locations, commodity) so you can make informed decisions.

6. Independent Contractor Relationship

The relationship between We Go To LLC and the Carrier is strictly that of independent contractors. Nothing in these terms creates an employer-employee, partnership, joint venture, or agency relationship. You are solely responsible for your own taxes, insurance, operating expenses, drivers, and compliance with all applicable laws. We Go To LLC does not control the manner or means by which you perform your transportation services.

7. Limitation of Liability

To the fullest extent permitted by law:

We Go To LLC is not liable for any cargo damage, loss, theft, or delays that occur during transportation
We Go To LLC is not liable for any accidents, injuries, or property damage arising from the carrier’s operations
We Go To LLC is not responsible for broker or shipper non-payment or disputes
Our total liability shall not exceed the total dispatch fees paid by the carrier in the preceding three (3) months
We are not liable for indirect, consequential, incidental, or punitive damages

8. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary and business information shared during the course of the service relationship. This includes but is not limited to rate information, broker contacts, business strategies, financial data, and customer lists. This obligation survives termination of the service agreement.

9. Termination

Either party may terminate the service relationship at any time with written notice (email is acceptable). Upon termination:

All outstanding dispatch fees for completed loads remain due and payable
Any loads currently in transit must be completed as per the rate confirmation terms
Both parties must return or destroy any confidential information of the other party
There are no early termination fees or penalties

10. Dispute Resolution

Any disputes arising from these terms or the services provided shall first be addressed through good-faith negotiation between the parties. If a resolution cannot be reached within thirty (30) days, the dispute shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the state where TruckFlowPro is headquartered, and the decision of the arbitrator shall be final and binding.

11. Indemnification

The Carrier agrees to indemnify, defend, and hold harmless We Go To LLC, its officers, employees, and agents from any and all claims, damages, losses, liabilities, and expenses (including attorneys’ fees) arising out of or related to the Carrier’s transportation operations, breach of these terms, or violation of any applicable laws or regulations.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the state in which We Go To LLC is registered, without regard to conflict of law principles.

13. Modifications

We Go To LLC reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website with a revised “Last Updated” date. Continued use of our services after any modifications constitutes acceptance of the updated terms.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: